Return Eligibility
Customers are eligible to apply for returns within 60 days after receiving the goods. Products must remain unused, unwashed, intact in original appearance and with original packaging kept complete to meet return application requirements.
Free Return Service
We provide free return service for eligible returns. Customers do not need to bear any return shipping cost when following our standard return process.
Refund Processing Period
Once your returned package is received and inspected successfully, the refund will be processed within 5 to 10 business days. The refund will be returned according to the original payment path.
Refund Explanation
Refund amount will be calculated based on the actual paid amount of the order. No hidden deduction will be charged for eligible returns. Any non-eligible return application will be notified with clear reasons by customer support.
Return & Refund Rules
All return and refund services follow unified platform standards. We maintain fair and customer-friendly rules to ensure every shopping experience is risk-free and reassuring.